Introduction and Our Commitment

At Digitalflowmax, we understand that your privacy matters deeply. When you trust us with your mobile app development project, you're sharing sensitive business information, creative ideas, and personal data. This isn't something we take lightly.

This privacy policy explains exactly how we handle your information throughout our working relationship. We've written this in plain language because we believe you shouldn't need a law degree to understand how your data is being used. Our practices comply with the Data Privacy Act of 2012 (Republic Act No. 10173) and other applicable Philippine laws.

Information We Collect

The information we collect falls into several categories, depending on how you interact with our services. We only collect what we need to deliver exceptional mobile app development services.

How We Use Your Information

Your information serves specific purposes in our development process. We don't use your data for anything beyond what's necessary to create outstanding mobile applications and maintain our professional relationship.

Project development requires us to analyze your business requirements, create user personas based on your target audience, and test functionality across different devices and scenarios. We also use your information to keep you updated on progress, schedule meetings, and handle billing matters.

Information Sharing and Disclosure

We maintain strict confidentiality, but certain situations require us to share limited information with trusted partners. This only happens when it directly benefits your project or when legally required.

Third-party integrations in your app may require sharing specific data points with service providers like payment processors, analytics platforms, or cloud storage services. We always inform you about these integrations and ensure they meet our security standards.

We may also share information if required by Philippine law enforcement agencies or in response to valid legal requests. In such cases, we'll notify you unless legally prohibited from doing so.

Data Security Measures

Protecting your information is fundamental to our business. We've implemented multiple layers of security to safeguard your data against unauthorized access, modification, or disclosure.

Data Retention and Deletion

We don't keep your information longer than necessary. Our retention periods balance your privacy rights with legitimate business needs and legal requirements.

Project-related information is typically retained for three years after project completion to support ongoing maintenance, handle warranty issues, and provide future development services if needed. Financial records are kept for seven years as required by Philippine tax regulations.

When retention periods expire, we securely delete your information using methods that prevent recovery. You can also request earlier deletion of certain data types, subject to our contractual and legal obligations.

International Data Transfers

Some aspects of modern app development require working with international service providers for cloud hosting, analytics, or specialized functionality. When we transfer data outside the Philippines, we ensure adequate protection through contractual safeguards and security measures.

We carefully vet all international partners and require them to maintain security standards equivalent to those mandated by Philippine law. You'll be informed about any international data transfers relevant to your project.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience and understand how visitors interact with our content. These help us optimize our services and provide relevant information about our capabilities.

You can control cookie settings through your browser preferences. Disabling certain cookies may affect website functionality, but won't impact our ability to develop your mobile application.

Changes to This Privacy Policy

Privacy regulations and our business practices evolve over time. We'll update this policy as needed to reflect changes in law, technology, or our services. Significant changes will be communicated directly to active clients.

We recommend reviewing this policy periodically, especially before starting new projects with us. The "Last Updated" date at the top indicates when the most recent changes were made.